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Unauthorized purchase

I received an email thanking me for a purchase of Magic Piano by Smule got $21.76 that I did I not purchase.

Posted on Feb 17, 2019 4:09 PM

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Question marked as Best reply

Posted on Feb 17, 2019 6:04 PM

If the only indication of the charges is from an email or text, be aware that it may be a phishing attempt to get you to log in to a site that appears to be Apple and divulge your password or credit card information. See: Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

and Identify legitimate emails from the App Store or iTunes Store - Apple Support


You can use the following instructions to determine if it is a real charge, what it is for, and to report a problem: Request a refund for an App Store or iTunes Store purchase - Apple Support


Also see: If you see 'itunes.com/bill' or an unfamiliar charge on your statement - Apple Support


1 reply
Question marked as Best reply

Feb 17, 2019 6:04 PM in response to BurneeBK69

If the only indication of the charges is from an email or text, be aware that it may be a phishing attempt to get you to log in to a site that appears to be Apple and divulge your password or credit card information. See: Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

and Identify legitimate emails from the App Store or iTunes Store - Apple Support


You can use the following instructions to determine if it is a real charge, what it is for, and to report a problem: Request a refund for an App Store or iTunes Store purchase - Apple Support


Also see: If you see 'itunes.com/bill' or an unfamiliar charge on your statement - Apple Support


Unauthorized purchase

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