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i was charged for an app 49that is a scam

A app popped up from face book and it charged me $49.99 I am requesting an immediate refund from iTunes - I am very displeased at how my money was taken from my account for something I did not download

Posted on Feb 17, 2019 8:00 PM

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Question marked as Best reply

Posted on Feb 17, 2019 8:07 PM

Request a refund for an App Store or iTunes Store purchase - https://support.apple.com/HT204084


Report a Problem to request a refund - "Sign In for help with iTunes purchases made in the last 90 days"

http://reportaproblem.apple.com


If a reporting a problem request is unsuccessful you can also try:


Other ways to contact iTunes Support:

https://www.apple.com/emea/support/itunes/contact.html

or

https://support.apple.com/country-selector/itunes


Apple's terms of purchase for most countries are effectively, "All Transactions are final" (check terms at: http://www.apple.com/legal/internet-services/itunes/). Apple may refund on a case by case basis, but realize they can also say no.

1 reply
Question marked as Best reply

Feb 17, 2019 8:07 PM in response to sharron290

Request a refund for an App Store or iTunes Store purchase - https://support.apple.com/HT204084


Report a Problem to request a refund - "Sign In for help with iTunes purchases made in the last 90 days"

http://reportaproblem.apple.com


If a reporting a problem request is unsuccessful you can also try:


Other ways to contact iTunes Support:

https://www.apple.com/emea/support/itunes/contact.html

or

https://support.apple.com/country-selector/itunes


Apple's terms of purchase for most countries are effectively, "All Transactions are final" (check terms at: http://www.apple.com/legal/internet-services/itunes/). Apple may refund on a case by case basis, but realize they can also say no.

i was charged for an app 49that is a scam

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