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iPhone 8 stuck in recovery mode, can't recover OR update, and power button is not working.

I was using my iPhone 8 as normal, and then the power button stopped working to turn my phone off, so i went into settings and shut my phone down via the shut down button. I go to plug it in later and it is automatically in recovery mode. I go to iTunes and plug it in. It says there is a problem with my iPhone, so i need to either update or restore. So I click update. It downloads and starts the screen with the apple logo and loading bar.. then it says your iPhone cannot be updated, So i click restore instead, however it gets to about 65% on the bar and stops and says "your iphone could not be restored. It shows the error code being (-1). I can't hard reset it so it is stuck on the recovery mode screen. Please Help!


Thanks

iPhone 8

Posted on Feb 19, 2019 8:38 AM

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Question marked as Top-ranking reply

Posted on Feb 19, 2019 9:44 AM

You will need to schedule an appointment with the Genius Bar and take it into your nearest Apple store.

9 replies

iPhone 8 stuck in recovery mode, can't recover OR update, and power button is not working.

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