Apple Stocks App can't find new Nasdaq-listed ticker

Our company just happened to list on the Nasdaq two days ago, but the Stocks App cannot find our ticker ("SOLY"). At first I thought it was a Yahoo Finance issue, but our ticker is findable via Yahoo. Apparently, the Stocks App only gets its news feed from Yahoo. It appears to be searching a different database (and one that isn't up to date) for tickers. We've reached out to Nasdaq, but they understandably don't know where Apple gets its data either. Can anyone advise how we reach the person responsible for the App? I know there is a Debug protocol, but that appears to be only for Developers, which we are not. Any ideas would be most appreciated!

iPhone XS Max

Posted on Feb 20, 2019 2:58 PM

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4 replies

Feb 20, 2019 3:55 PM in response to VikingOSX

Actually, that’s why this is a problem. That is a different company. Their ticker is not SOLY. They are Solytech. We are Soliton. But since the Apple app data isn’t current, you got fooled the same way many others are. This lack of accuracy on the part of the Apple app is costing people money! But, since there is no feedback mechanism, there’s no way to fix the problem.

Feb 21, 2019 6:25 AM in response to VikingOSX

Thanks! It's very interesting that it took two trading days for it to show up. Investors have been hounding us, imploring us to "do something," yet this app is essentially anonymous in terms of allowing anyone to attempt to correct an obvious flaw that arguably prevented people from gaining access to important trading information. It may be that my post here is inappropriately placed, but I just didn't know where else to turn. Thanks again for taking the time to help!

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Apple Stocks App can't find new Nasdaq-listed ticker

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