Macbook 12inch 2016 startup problem

Hi

I have some problem with my Macbook 12 inch 2016. First I’ll write my experience in few weeks ago and then explain the problem occurred yesterday.


I had experience unexpected shutdown several times in las few weeks, it showed a page with some message in several languages I can’t remember exactly the message, and then laptop restarted and everything come back even safari opened tabs. I didn’t care about it because I thought it might be OS problem and would repair after updates. This problem only happened when I update to Mac OSX Mojave. I can’t remember version number but I know I installed 2 or 3 updates of Mojave.


Yesterday when I left my laptop for a few minutes while some pages was opened in safari, I saw a folder with a question sign on it when came back to it! I tried go to recovery mode and use Disk Utility I realized It won’t show my internal disk. The I try reset SMC but nothing changed. After that I try reset NVRAM and suddenly OS came up with apple sign and I thought the problem was solved. But after 2 times I restarted laptop to double check what happened, it showed the question signed folder again!


  • What should I have to do to solved the problem without give laptop to Apple Store?!
  • I think it is nod disk problem, because it worked for a few minutes, so it could be some other chips problem! Is it true?

MacBook, macOS 10.14

Posted on Feb 20, 2019 10:46 PM

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Feb 20, 2019 11:14 PM in response to HsnAlzdh

UPDATE

I forgot to say my disk FileVault is enabled.

I have new experience just now. After several and several times shut down and turn on laptop OS came up again and I try to login but it showed incorrect password even when I double checked password! The I choose reset password using Apple ID and it showed question signed folder again!


What is happening?! It is problem with encryption FileVault?! If yes it should show my disk in Disk Utility!

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Macbook 12inch 2016 startup problem

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