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My iPhone 7plus will no longer download music

my iPhone 7plus will no longer download music to the phone. So unless I have WiFi or service I can’t listen to the music I’ve tried to download. I’ve done a hard reset, nothing seems to be fixing this problem. My husbands phone is also doing the same thing and he has an x. How do I fix this?


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iPhone 7 Plus, iOS 12

Posted on Feb 22, 2019 7:59 AM

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Posted on Feb 22, 2019 8:04 AM

Hi there.


Can you please check if the cellular is enabled for streaming under Settings > Music > Mobile Data?

It should be enabled, also make sure that Streaming and High-Quality Streaming are toggled on.

2 replies

My iPhone 7plus will no longer download music

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