How can you restore an iPhone 6 without updating it. iTunes keeps telling me to update first and that is the only reason that is keeping me from getting my phone back. Apple I need your help here please.
iPhone 6, iOS 12
You can't avoid updating your phone.
The instructions here might help - make sure you look for the section that walks you through putting the phone in Recovery Mode.
I don't see the error code you mention - do you see the number or text here: Get help with iOS update and restore errors - Apple Support
~Lyssa
Restoring generally requires you to update the phone at the same time.
What message, exactly, is on your computer's screen?
~Lyssa
The problem it says is "We can't update your iPhone, the connection was reset". The type of error was a 3953. It confuses me because my computer is connected to the WiFi and still gives me that error. It is also more frustrating that I don't have an apple computer. I have a Windows 8 laptop. Hope this info can come to a solution.
The problem is that my iPhone is disabled so that method won't work. I need to restore the phone without updating it and to get rid of my password.
Lyssa, I also want to mention that I want to remove the password because I forgot it (I'm so smart). If were to restore the phone would it remove the password and to the default (factory settings)?
Last Lyssa, sorry for the late response I've been busy, but I also been lucky that the fact that I have an apple watch and I am still able to receive messages, notifications, and take calls.
There’s two options possible:
1) Easiest one, go in Settings => General, scroll all the way down and select Reset (the one before Shutdown), then select Erase All Content and Settings (you might have to remove Find My iPhone)
2) Go to iCloud.com or use the Find My iPhone app on another device and press Erase iPhone, this will erase everything on your iPhone without updating it
Restoring iPhone without updating
