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iPhone XR rear camera poor quality, zoom problems, fuzzy image

Whenever I go to use my rear camera of my IPhone XR, it is TERRIBLE quality. When zoomed in, everything is fuzzy. When trying to take a picture of a close object that has words on it, the photo is so bad that you can't even determine what the words a say. At first I thought was a glitch or something, but no. I have friends with the same phone and when I compared the rear cameras, I realized that I had a huge problem. I only hear people discussing the front camera, but that isn't my problem. It's my rear. I never had this problem with my 8 Plus. I ALSO DO NOT HAVE A CASE OVER THE CAMERA. I am so displeased with this and wish someone will tell whats wrong with my phone!! I also told the T-Mobile store that I got the phone from. They told me to check with Apple on this topic. I will attach photos for reference. One while regular distance, and one while zoomed in.


Regular:


Zoomed:



iPhone XR, iOS 12

Posted on Feb 23, 2019 10:28 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 25, 2019 2:45 AM

Hello.

For the regular zoom photo, it looks like you might need to focus your camera. Tap on your screen on what you'd like to focus on to do so.


For the zoomed photo, zooming in can naturally decrease the image quality significantly.


I haven't tried the XR camera specifically, so I can't verify if it might be something else.


Hopefully this helps. If not, you can reply or contact Apple Support here: https://support.apple.com.

3 replies
Question marked as Top-ranking reply

Feb 25, 2019 2:45 AM in response to TheCold5OULdier

Hello.

For the regular zoom photo, it looks like you might need to focus your camera. Tap on your screen on what you'd like to focus on to do so.


For the zoomed photo, zooming in can naturally decrease the image quality significantly.


I haven't tried the XR camera specifically, so I can't verify if it might be something else.


Hopefully this helps. If not, you can reply or contact Apple Support here: https://support.apple.com.

iPhone XR rear camera poor quality, zoom problems, fuzzy image

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