You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Rear camera not clear.

The rear camera on iPhone xs max is not clear. It will not read QR codes because they are blurry and it won't read a check if you want to do a mobile deposit. Then lens was changed twice and didn't help.

iPhone XS Max

Posted on Mar 26, 2022 5:09 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 26, 2022 2:30 PM

Hello,


First, try to perform a „Force Restart“ on your iPhone. Force restart iPhone – Apple Support


If the problem still persists, it might be a hardware issue like a faulty image sensor.


Please contact Apple Support to schedule a repair:


https://support.apple.com/contact


Best regards,


dotec

1 reply

Rear camera not clear.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.