Why can’t I resubscribe to apple music
I am being told that I am no longer subscribed to Apple Music, but when I go in to my account and put in the CORRECT information for my new debit card it still won’t let me resubscribe
iPhone 7, iOS 12
User profile for user:
rose_10
User level:
Community Specialist
Hello katiefromtroy,
Thank you for using Apple Support Communities! I understand from the information you provided that your payment is not being accepted for Apple Music; I'd like to help.
The following support article provides some troubleshooting steps to try for this behavior:
If your payment method is declined in the App Store or iTunes Store
Hope this helps.
Best Regards.