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App Purchase

Dear apple supporters,

I’ve done an purchase in the app store yesterday by wrong and been billed for it even after canceling this purchase.

i would like to get your support in the issue because I don’t want and even don’t need this purchase.

I tried to do this step by report a problem via the receipt as you mentioned in your website but didn’t succeed.


your help and support is highly appreciated.

mh

iPhone X, iOS 12

Posted on Feb 24, 2019 10:41 PM

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Question marked as Best reply

Posted on Feb 25, 2019 12:08 AM

It's not our website, we are fellow users, these are user forums.


Purchases are considered final as you know, but you could try the 'report a problem' page to contact iTunes Support and see if they will refund you as a one-off : http://reportaproblem.apple.com


Or you can try contacting iTunes Support via : http://www.apple.com/support/itunes/ww 

1 reply
Question marked as Best reply

Feb 25, 2019 12:08 AM in response to maroun81

It's not our website, we are fellow users, these are user forums.


Purchases are considered final as you know, but you could try the 'report a problem' page to contact iTunes Support and see if they will refund you as a one-off : http://reportaproblem.apple.com


Or you can try contacting iTunes Support via : http://www.apple.com/support/itunes/ww 

App Purchase

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