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User profile for user: concernedemail
concernedemail Author
User level: Level 1
8 points

Suspicious email

I want to know if this email is really from apple:

[BITTREX]

Unusual Purchase Activity Detected


 Dear Clients,


Security Our team has detected Fraud Order with your Apple ID.

Because of that we lock your account until you renew and verify your identity


Order ID: EQ3E5A3E2

Item Name : Wilfred, Montpellier Dress Aritzia Store

Price : $178.00

Date: 02/25/2019 18.31 (GMT +7) 

IP Address: 73.236.244.255 

User Agent: Mozilla/5.0 (Windows NT 6.0) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/49.0.2623.112 Safari/537.36 


If you are not the person who bought it or this purchase is suspicious, please ***** and confirm the information on your account at ****** If your account is locked in this way, it will remain in the key for at least 24 hours after you update the information on your account.



To disable further login notifications, go to Settings -> Notifications and opt out of login notifications. 



Best regards,

Apple Security Team

 


You are receiving this email because you registered on ******




[Links Edited by Host]

Posted on Feb 25, 2019 10:11 AM

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User profile for user: Eric Root
Eric Root
User level: Level 10
684,189 points

Posted on Feb 25, 2019 10:23 AM

Apple won't send you an email/text telling you your account is disabled. You will find out the next time you try to log in somewhere.




Apple will always address you by your name or the name they have on file for you, not Dear Customer, Dear Client or by using your e-mail address.  The e-mail will be from @apple.com or @iTunes.com. E-mail addresses can be spoofed. You can go to Mail/View/Message/Show all Headers to see more. Apple e-mails will never contain an attachment. Apple will never request personal information such as Social Security numbers.




The only exception to the above I have noticed is if you order something from the Apple Store (apple.com), your receipt will be addressed to Dear Apple Customer. That is a receipt for a purchase you initiated.




Avoid phishing emails, fake ‘virus‘ alerts, phony support calls, and other scams






Identifying legitimate emails from the iTunes Store






Send the e-mail to Apple as an attachment to a new e-mail before deleting it. You can forward as an attachment by going to Mail/Message/Forward as attachment. You won’t receive a response.




 reportphishing@apple.com

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User profile for user: Eric Root
Eric Root
User level: Level 10
684,189 points

Feb 25, 2019 10:23 AM in response to concernedemail

Apple won't send you an email/text telling you your account is disabled. You will find out the next time you try to log in somewhere.




Apple will always address you by your name or the name they have on file for you, not Dear Customer, Dear Client or by using your e-mail address.  The e-mail will be from @apple.com or @iTunes.com. E-mail addresses can be spoofed. You can go to Mail/View/Message/Show all Headers to see more. Apple e-mails will never contain an attachment. Apple will never request personal information such as Social Security numbers.




The only exception to the above I have noticed is if you order something from the Apple Store (apple.com), your receipt will be addressed to Dear Apple Customer. That is a receipt for a purchase you initiated.




Avoid phishing emails, fake ‘virus‘ alerts, phony support calls, and other scams






Identifying legitimate emails from the iTunes Store






Send the e-mail to Apple as an attachment to a new e-mail before deleting it. You can forward as an attachment by going to Mail/Message/Forward as attachment. You won’t receive a response.




 reportphishing@apple.com

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Suspicious email

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