My password all of a sudden doesn't work on my macbook pro. The device is showing up under my apple ID. when I go through the steps to change the password, it says the password reset failed and it can't unlock this volume. What on earth is going on!??
MacBook Pro 13", macOS 10.13
says the password reset failed and it can't unlock this volume.
What volume are you trying to unlock? Where isn't your password working?
Are you following the steps in this article to change your password?
If you have changed your password, have you followed the steps in this article?
What to do after you change your Apple ID or password - Apple Support I suggest doing this before you change your Apple ID or password.
iCloud was Unable to Unlock this Volume