Apple Music subscription
I subscribed for Apple Music for 3 months free and it just charged me $9.99 today. How can I contact apple so they can help me?
iPhone 7, iOS 12
You must first cancel any subscription automatic renewal (if you simply delete an app this does not cancel subscriptions):
View, change, or cancel your subscriptions [subscription automatic renewal] - "Your membership or subscription might renew if you don't cancel your membership or subscription more than 24 hours before your renewal date." At this stage the renewal is considered a purchase. For a new subscription the sale is probably effective from when you first agree to subscribe. Canceling a subscription does not automatically start a refund since the existing subscription will normally continue until the end of its term and then just not renew. - https://support.apple.com/HT202039
If you wish a refund: Apple's terms of purchase in the USA are, "All Transactions are final" (https://www.apple.com/legal/internet-services/itunes/us/terms.html), but some countries have different laws so check terms for your country at: http://www.apple.com/legal/internet-services/itunes/. If sales are final then it is Apple's decision if they want to grant a refund. You can always ask, and people do get refunds on a case by case basis, but Apple can also say no. To request a refund:
Request a refund for an App Store or iTunes Store purchase - https://support.apple.com/HT204084
To request a refund or: Report a Problem - "Sign In for help with iTunes purchases made in the last 90 days" (Does not work for subscriptions, use the contacts below.)
https://reportaproblem.apple.com
If a reporting a problem request is unsuccessful you can also try:
Other ways to contact iTunes Support:
https://www.apple.com/emea/support/itunes/contact.html
or
https://support.apple.com/country-selector/itunes