Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Sim not supported message when a Airtel sim card is inserted

When I insert a Airtel (India Carrier) SIM card into my Iphone 7plus which was bought in USA, I get SIM Not supported message. After I remove the sim card I can access the phone features and so when I go to Settings->General->About, it shows Carrier as Airtel 32.1, so what is going on with this phone? I did buy a unlocked phone so not sure why it says SIM Not Supported message.

iPhone 7 Plus, iOS 11

Posted on Feb 28, 2019 10:58 AM

Reply
Question marked as Best reply

Posted on Feb 28, 2019 11:30 AM

Did you actually buy this phone directly from Apple as only they can sell you an unlocked phone?


Regardless, see if the following article can help: If you get an alert about the SIM card in your iPhone - Apple Support

1 reply

Sim not supported message when a Airtel sim card is inserted

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.