Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple id

I am trying to update apps but for some apps it keeps asking me for my old (now unused) Apple ID and password. Why is that and how do I resolve the issue?

iPhone 8 Plus, iOS 12

Posted on Mar 1, 2019 3:16 AM

Reply
Question marked as Best reply

Posted on Mar 1, 2019 5:55 AM

A request for another Apple ID password is often caused by updates to apps/purchases that were made when using the other ID. Those purchases are tied to the other ID and can't be transferred. One option is to delete the apps/purchases made by the other ID and download them using the new ID if desired. If necessary, check your purchases history to see which apps/purchases weren’t made by the current ID. 




Purchase History Review

1 reply
Question marked as Best reply

Mar 1, 2019 5:55 AM in response to NCam298

A request for another Apple ID password is often caused by updates to apps/purchases that were made when using the other ID. Those purchases are tied to the other ID and can't be transferred. One option is to delete the apps/purchases made by the other ID and download them using the new ID if desired. If necessary, check your purchases history to see which apps/purchases weren’t made by the current ID. 




Purchase History Review

Apple id

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.