I received an e-mail from the Apple Store for a purchase I did not make

I received an e-mail from the Apple Store for a purchase I did not make

Is it legitimate?

Posted on Mar 1, 2019 6:36 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 1, 2019 6:42 AM

Check your iTunes account:

If you see 'itunes.com/bill' or an unfamiliar charge on your statement - Apple Support

If it's not there then it may be phishing:

Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

 In a message Apple will always address you by your real name, never by your email address or Dear Customer. Also the sent-from address should be @apple.com or @itunes.com Additionally Apple does not send attachments.

1 reply
Question marked as Top-ranking reply

Mar 1, 2019 6:42 AM in response to jmmetz

Check your iTunes account:

If you see 'itunes.com/bill' or an unfamiliar charge on your statement - Apple Support

If it's not there then it may be phishing:

Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

 In a message Apple will always address you by your real name, never by your email address or Dear Customer. Also the sent-from address should be @apple.com or @itunes.com Additionally Apple does not send attachments.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I received an e-mail from the Apple Store for a purchase I did not make

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.