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What if I receive an email about a purchase that I did not have

I received an email from Apple about a purchase today . I don’t know what to do it’s not mine . Is my account being compromised

Posted on Apr 3, 2020 2:08 PM

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Question marked as Top-ranking reply

Posted on Apr 3, 2020 2:12 PM

If the only indication of the charges is from an email or text, be aware that it may be a phishing attempt to get you to log in to a site that appears to be Apple and divulge your password or credit card information. See: Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support

and Identify legitimate emails from the App Store or iTunes Store - Apple Support


If it is a real charge, see the following instructions. They include information on contacting Apple Support if the other steps don't help: If you see apple.com/bill, itunes.com/bill, or an unfamiliar charge on your statement - Apple Support



1 reply
Question marked as Top-ranking reply

Apr 3, 2020 2:12 PM in response to azi36

If the only indication of the charges is from an email or text, be aware that it may be a phishing attempt to get you to log in to a site that appears to be Apple and divulge your password or credit card information. See: Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support

and Identify legitimate emails from the App Store or iTunes Store - Apple Support


If it is a real charge, see the following instructions. They include information on contacting Apple Support if the other steps don't help: If you see apple.com/bill, itunes.com/bill, or an unfamiliar charge on your statement - Apple Support



What if I receive an email about a purchase that I did not have

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