Want to highlight a helpful answer? Upvote!
Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >
Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >
Newsroom Update
Apple and Google deliver support for unwanted tracking alerts in iOS and Android. Learn more >
Apple and Google deliver support for unwanted tracking alerts in iOS and Android. Learn more >
I am attempting to setup Screen Time within Family Sharing so I can regulate my son's iPhone. We are both running 12.1.4. Family Sharing is on, but when I am on MY iPhone and go to Family Sharing, Screen Time shows OFF and when I press it it just displays a blank screen under the Screen Time header.
Any idea why this is or what is going on?
iPhone 7 Plus, iOS 12
“Share Across Devices” is turned ON, but I am NOT being prompted to setup for Family Sharing. I am still unable to turn on Screen Time under Settings > Apple ID > Family Sharing > Shares Features (this is where the screen is just blank).
“Share Across Devices” is turned ON, but I am NOT being prompted to setup for Family Sharing. I am still unable to turn on Screen Time under Settings > Apple ID > Family Sharing > Shares Features (this is where the screen is just blank).
I've read that prior to posting. It's just a blank screen on my device. Also, my iPhone shows my son as part of my family (and vice versa on his device), but there is nothing showing about Family Sharing Screen Time for me to manage his ST settings from my device.
Side Note: Never once did I see "Setup Screen Time for Family Sharing"
I’m downloading a fresh copy of iOS 12.1.4 through iTunes, I’ve also backed up through iTunes. I will put my 7+ into DFU and then install iOS. I will select “Setup As New”, then signin, then test Screen Time immediately.
I wouldn’t mind keeping the “Setup As New” permanently if after signing in with my Apple ID my text history and conversations would also come back down. A feature lacking in Apple’s iCloud “Messages” release.
So I skipped the “Setup As New” after entering DFU mode, I restored to factory settings, then restored with my current backup, set my entire device backup with Apple ID, TouchID, etc...
My son was listed under Family Sharing and he is also listed under Screen Time, which he wasn’t prior to wiping my 7+. So at this point, my original question seems to be resolved.
I bet this issue is just like any other Apple iOS “update” issue. It seems download a fresh/clean iOS version through iTunes is always the best bet for resolving nuisance issues.
On my end (my 7+) it appears that I am good to go, but it’s only been less than an hour. I haven’t checked my son’s iPhone to see if the restrictions I set on my device for his device have taken place and actually work.
Ok make sure your signed in to the iCloud. And the settings is on
Ok this is odd. You can erase all content and settings. Then restore from your back up.
I’ve done that. I’ve done a lot of searching and tinkering before posting here on the community. I am at a loss as to why that screen is blank.
The thing will be if you use the same back you are just copying what was already there hence the your copying the previous issues back. Try as setting up as new phone?
Setting up as new is not do-able as I have too much that would be lost.
I wish Apple would allow a selective backup/restore.
You can set up as new. See if that solves the issue. You can also go back to the original back with all your stuff on.
So I guess by your reply you good to go?
Ok come back and update us on your findings.
Screen Time For Family & Blank Screen
