your account has been disabled in the app store and itunes

I am trying to update my apps, download new apps, and change my payment information on my IPhone XS, but every time I try, this message poos up: "your account has been disabled in the app store and itunes". Has been like this for about a week now and I need to update my payment information for apple music and it just won’t let me. How do I fix this? Thanks in advance.

iPhone XS, iOS 12

Posted on Mar 2, 2019 7:44 PM

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Posted on Mar 2, 2019 8:21 PM

contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option. 




iTunes Support






iTunes Support – world wide

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your account has been disabled in the app store and itunes

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