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Why is youtube not playing on my MacBook Pro?

Safari 12.0.3

MacOS high Sierra


Just updated operating system. Is this why my youtube won't play anymore? I did a hard restart. I set developer user to Safari 12.0.3 in the website and nothing is working. Ran Norton Utilites. nothing works.


MacBook Pro 13", macOS 10.13

Posted on Mar 2, 2019 9:51 PM

Reply
9 replies

Mar 3, 2019 8:32 AM in response to littlemissmissy

Try setting up another admin user account to see if the same problem continues. Please post back on whether or not this worked. Also try the Safe Mode. Please post back on whether or not this worked.




Isolating an issue by using another user account 




Safe Mode - About




If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor.  Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown.


  

Etrecheck – System Information




If the log won’t post, try posting it in Pastebin and provide a link in a reply        Pastebin



Mar 3, 2019 7:27 AM in response to dominic23

Ok, I checked extensions and there are none in my manage extensions box.

In the developer code it highlights that it has "lost network connection". I thought maybe it was my service but they play on my iPhone with my att.

Do I have a box clicked somewhere that shouldn't be? do you think it's in youtube settings somewhere?

I have no idea. lol



Why is youtube not playing on my MacBook Pro?

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