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How to download messages from iCloud

In iCloud Storage-Messages, there is an option to "...stop using Messages in iCloud and recover your iCloud storage, you can disable it on all your devices. You will then have 30 days to download your messages." This raises 2 questions for me.

First, how do I download the messages? I know how to back up my iPhone to iCloud and/or my PC, but I don't see how to download messages.

Second, Messages is 3.9GB in size and Conversations is 2.6GB. Why the disparity? Is one (Messages) inclusive of attachments, photos, etc., and Conversations text only?


Thanks.

iPhone 8, iOS 12

Posted on Mar 4, 2019 7:31 AM

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Posted on Mar 7, 2019 12:01 PM

Thanks Alex. This is the outcome that I was afraid of.

The way this shakes out is that once a user reaches 5GB of anything on their iOS device(s) that are uploading to iCloud, there is only the choice of deleting and losing content or making the lifetime commitment of paying for cloud storage with Apple. Google & Co. solved that problem for us with Google Photos, and document content is discrete to the document, so those types of files can be backed up elsewhere, then erased from the iOS device(s) and ultimately from iCloud. Messages however, along with the associated attachments is kind of like an Outlook .pst file, in that it can't be "subdivided" if you will. While I have found free third party software that will actually offload the iMessage and texting content from my iPhone, it won't grab the images and attachments. So, if I were to delete content from the iOS devices, I'd lose the attachments.

iCloud is, to me, the best way to back up iOS devices because it is so painless, but committed users who have multiple iOS devices with discrete content on each quickly run out of storage space on iCloud. While it is cheap to buy more space, 12 bucks a year, being unable to download to a mass storage device connected to a PC makes this a lifetime commitment.

Am I missing anything?

6 replies
Question marked as Top-ranking reply

Mar 7, 2019 12:01 PM in response to chuck_3rd

Thanks Alex. This is the outcome that I was afraid of.

The way this shakes out is that once a user reaches 5GB of anything on their iOS device(s) that are uploading to iCloud, there is only the choice of deleting and losing content or making the lifetime commitment of paying for cloud storage with Apple. Google & Co. solved that problem for us with Google Photos, and document content is discrete to the document, so those types of files can be backed up elsewhere, then erased from the iOS device(s) and ultimately from iCloud. Messages however, along with the associated attachments is kind of like an Outlook .pst file, in that it can't be "subdivided" if you will. While I have found free third party software that will actually offload the iMessage and texting content from my iPhone, it won't grab the images and attachments. So, if I were to delete content from the iOS devices, I'd lose the attachments.

iCloud is, to me, the best way to back up iOS devices because it is so painless, but committed users who have multiple iOS devices with discrete content on each quickly run out of storage space on iCloud. While it is cheap to buy more space, 12 bucks a year, being unable to download to a mass storage device connected to a PC makes this a lifetime commitment.

Am I missing anything?

Mar 6, 2019 5:46 AM in response to Joseph_S.

Hi Joseph, and thanks for your help and for confirming the content/size question. Now let me make sure I understand what you are telling me: If I turn off Messages in iCloud on all of my iOS devices with which I engage in Messaging/texting, there will be a separate iCloud backup that I can download from iCloud and preserve on my Windows PC. Is this correct?

Then, if I wanted to read those messages/texts, I could just restore them to any iOS device. Right?

And, if on that iOS device, Messages in iCloud was still off, it wouldn't back up to iCloud and fill up my 5GB of storage, right?


Hopefully you see where I'm going with this...I want to use iCloud only to back up my iPhone, I don't care about content on my three iPads, just my iPhone. And currently, I'm about to run out of storage space due to my 4GB of messages, texts, and other attachments people feel it necessary to send me. Hope I can do this.

Mar 5, 2019 11:24 AM in response to Charles Smith

Hello Charles Smith,


Welcome to Apple Support Communities! I understand you want to know how to download messages from iCloud and you need an explanation of Messages storage. I'm happy to help you with this. If you turn off Messages in iCloud on an iPhone or iPad, your message history will be included in a separate iCloud backup. You could then restore that backup on your iOS device to retrieve those messages. You can read more on this here: Keep all your messages in iCloud


In regards to your Message size, the 3.9GB Messages size includes the conversations, attachments and application size. The 2.9GB would only be the actual messages within the app.



Best Regards.

Mar 7, 2019 11:39 AM in response to Charles Smith

Hello again Charles Smith,


Your iCloud backup would be stored in the Cloud. It wouldn't be preserved on your actual PC. If you wanted to retrieve the messages from that backup, you would restore that backup to your iOS device.

This article shows you how to restore your device from an iCloud backup:

Restore your iPhone, iPad, or iPod touch from a backup


I hope this helps. Thanks for using the Apple Support Communities, and have a great day! 

Mar 7, 2019 1:54 PM in response to Charles Smith

making the lifetime commitment of paying for cloud storage with Apple.

Commensurate with keeping personal content stored very securely on a for-profit server service for a lifetime.


No content = no cost.


if you believe Google is "free" check their terms and conditions. "we'll store your stuff at no defined costs to you, but we will likely look through it to see if there is anything we can use to promote ourselves"

How to download messages from iCloud

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