mouse keeps disconnecting

iMac mouse constantly disconnects then reconnects. Fresh batteries not helping. No WiFi proublems.

Posted on Mar 5, 2019 4:20 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 5, 2019 8:53 AM

This helped me in most cases if you use the magic mouse: com.apple.driver.AppleBluetoothMultitouch.mouse.plist - delete (or move that file to the desktop if you are more comfortable with that, can always move it back) and reboot the machine.


*Sorry forgot the location: ~/Library/Preferences/ can search for the file from there and it should come up...


2 replies
Question marked as Top-ranking reply

Mar 5, 2019 8:53 AM in response to mdx09

This helped me in most cases if you use the magic mouse: com.apple.driver.AppleBluetoothMultitouch.mouse.plist - delete (or move that file to the desktop if you are more comfortable with that, can always move it back) and reboot the machine.


*Sorry forgot the location: ~/Library/Preferences/ can search for the file from there and it should come up...


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

mouse keeps disconnecting

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.