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mouse keeps disconnecting

iMac mouse constantly disconnects then reconnects. Fresh batteries not helping. No WiFi proublems.

Posted on Mar 5, 2019 4:20 AM

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Posted on Mar 5, 2019 6:58 AM

Mice are not connected via Wi-Fi, they use Bluetooth which is a totally separate wireless technology. Please use the following Troubleshooting wireless mouse and keyboard issues

2 replies

Mar 5, 2019 8:53 AM in response to mdx09

This helped me in most cases if you use the magic mouse: com.apple.driver.AppleBluetoothMultitouch.mouse.plist - delete (or move that file to the desktop if you are more comfortable with that, can always move it back) and reboot the machine.


*Sorry forgot the location: ~/Library/Preferences/ can search for the file from there and it should come up...


mouse keeps disconnecting

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