good day. I received a letter from «apple-support-238098208270933@kamupenipu1.com» with a text:
«Security alert
Your Apple ID was used to purchased from a different device. So we took an action to locked your account temporarily.
If you've not purchased recently and believe someone my have accessed your account
go to Apple ID and make sure you are indeed the owner of the account.»
are they scammers?
iPhone 8 Plus, iOS 12
That isn't from an email address Apple uses.
Apple won't send you an email/text telling you your account is disabled or will be disabled. You will find out the next time you try to log in somewhere.
Apple will always address you by your name or the name they have on file for you, not Dear Customer, Dear Client or by using your e-mail address. The e-mail will be from @apple.com or @iTunes.com. E-mail addresses can be spoofed. You can go to Mail/View/Message/Show all Headers to see more. Apple e-mails will never contain an attachment. Apple will never request personal information such as Social Security numbers.
The only exception to the above I have noticed is if you order something from the Apple Store (apple.com), your receipt will be addressed to Dear Apple Customer. That is a receipt for a purchase you initiated.
Avoid phishing emails, fake ‘virus‘ alerts, phony support calls, and other scams
Identifying legitimate emails from the iTunes Store
Send the e-mail to Apple as an attachment to a new e-mail before deleting it. You can forward as an attachment by going to Mail/Message/Forward as attachment. You won’t receive a response.
scammers
