So I made an in app purchase on a game called epic seven. The purchase sent me to the apple store to confirm my card and once I did that it said it was confirmed. When I went back to the game I got an error and the purchase didn’t go through on the game. So is there any way I can get a refund and I also can’t see the receipt number because it says pending but the money was taken out of my account.
If it's only pending iTunes hasn't received the money for it, you might only be seeing a : About payment card authorization holds from the App Store or iTunes Store - Apple Support, so they won't have anything to refund.
If it eventually goes through, and if you still don't receive it, you could contact the game's developer, and if they can't or won't help contact iTunes Support : http://reportaproblem.apple.com or http://www.apple.com/support/itunes/ww
If it's only pending iTunes hasn't received the money for it, you might only be seeing a : About payment card authorization holds from the App Store or iTunes Store - Apple Support, so they won't have anything to refund.
If it eventually goes through, and if you still don't receive it, you could contact the game's developer, and if they can't or won't help contact iTunes Support : http://reportaproblem.apple.com or http://www.apple.com/support/itunes/ww
How to get refund?
