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safari runs slowly

I'm using an IMac, 1.4GHz Intel Core 6/1TB hard disc/8GB Ram, with MOJAVE 10.14.3 OS.

I'm running SAFARI ver 12.0.3(14606.4.5)

It's become very slow when loading new pages and scrolling - lots of spinning "beachball"!!

I've read the previous threads on this problem, which show that it has been an ongoing problem for some years, but none of the solutions offered have been helpful.

My quick fix has been to move over to FIREFOX whilst I try to find a solution.

Any ideas??

Jake

iMac 21.5", macOS 10.14

Posted on Mar 7, 2019 3:58 AM

Reply
Question marked as Best reply

Posted on Mar 7, 2019 4:12 AM

Go step by step and test.


   1. Restart the router.

       Startup in Safe Mode and test.

       Launch Safari to test.

       Restart normally by clicking the “Restart” button at the bottom.

       Start up in Safe Mode. https://support.apple.com/en-us/HT201262


2. Safari > Preference > Advanced

      Checkmark the box beside "Show Develop menu in menu bar".

      Develop menu will appear in the Safari menu bar.

      Click “Develop”  to show the dropdown.

      Click "Empty Caches" from the dropdown and test.

       Safari Develop menu   https://support.apple.com/guide/safari/use-the-safari-develop-menu-sfri20948/mac


   3. Disable all extensions and test.

       Disable or uninstall extensions.

       Section: Manage extensions:

       https://support.apple.com/guide/safari/use-safari-extensions-sfri32508/mac


4 Download EtreCheck: https://etrecheck.com/maspro  and post the report here.

      Click, “Free Download” button and then  “Click to download” button,

      open Downloads folder, click on it to open, and then select ”Open”.

      Click on the bouncing  EtreCheck icon in the Dock.

      “Choose a problem” from the popup menu box, and then “Start EtreCheck” in the dialog.

      Click “Share Report” button in the toolbar, select “Copy report” .

      Paste the report when you reply.


Note: This is a diagnostic test.

1 reply
Question marked as Best reply

Mar 7, 2019 4:12 AM in response to Anglogeezer

Go step by step and test.


   1. Restart the router.

       Startup in Safe Mode and test.

       Launch Safari to test.

       Restart normally by clicking the “Restart” button at the bottom.

       Start up in Safe Mode. https://support.apple.com/en-us/HT201262


2. Safari > Preference > Advanced

      Checkmark the box beside "Show Develop menu in menu bar".

      Develop menu will appear in the Safari menu bar.

      Click “Develop”  to show the dropdown.

      Click "Empty Caches" from the dropdown and test.

       Safari Develop menu   https://support.apple.com/guide/safari/use-the-safari-develop-menu-sfri20948/mac


   3. Disable all extensions and test.

       Disable or uninstall extensions.

       Section: Manage extensions:

       https://support.apple.com/guide/safari/use-safari-extensions-sfri32508/mac


4 Download EtreCheck: https://etrecheck.com/maspro  and post the report here.

      Click, “Free Download” button and then  “Click to download” button,

      open Downloads folder, click on it to open, and then select ”Open”.

      Click on the bouncing  EtreCheck icon in the Dock.

      “Choose a problem” from the popup menu box, and then “Start EtreCheck” in the dialog.

      Click “Share Report” button in the toolbar, select “Copy report” .

      Paste the report when you reply.


Note: This is a diagnostic test.

safari runs slowly

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