My Apple ID user ID is my old email address canceled years ago. Now I'm trying to download an APP from the APP store it shows that email as my login, so I put in my old password, they send the verification code to the old email. What do I do now?
iMac Pro
You might want to consider signing out, updating your ID by doing a name change to a current email address, and then try again.
What to do after you change your Apple ID or password - Apple Support I suggest doing this before you change your Apple ID or password.
If necessary, there is a contact link.
Apple Support by e-mail or chat Work through the screens to get a chat option. You may need to pick a problem that is slightly different than yours to get a chat option.
Or fill out and submit this form. The form is for iTunes, but it will get passed to the ID Support section.
You might want to consider signing out, updating your ID by doing a name change to a current email address, and then try again.
What to do after you change your Apple ID or password - Apple Support I suggest doing this before you change your Apple ID or password.
If necessary, there is a contact link.
Apple Support by e-mail or chat Work through the screens to get a chat option. You may need to pick a problem that is slightly different than yours to get a chat option.
Or fill out and submit this form. The form is for iTunes, but it will get passed to the ID Support section.
Apple ID login problems
