I tried to redeem my gift card . And it didnt worked , it says you the iTunes Store is unable to redeem gift certificates at this time . Not it’s been 8 hours since I bought my gift card .

I tried to redeem my gift card . And it didnt worked , it says you the iTunes Store is unable to redeem gift certificates at this time . Not it’s been 8 hours since I bought my gift card .

iPhone 8, iOS 12

Posted on Mar 8, 2019 6:32 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 10, 2019 7:05 AM


Hello Najashi,


Thank you for using Apple Support Communities! I understand that you're encountering an error when attempting to redeem a Gift Certificate in the iTunes Store.


The following support article provides some troubleshooting steps to try for this issue:


If you can't redeem your App Store & iTunes Gift Card, Apple Music Gift Card, or content code - Apple Support


If you need additional assistance redeeming your Gift Certificate, contact Apple Support using the link in this section:


"Get help from Apple Support

If you still can't redeem your card or code, or the code on the back of the card is completely scratched off, contact Apple Support. Apple Support can provide help, but you might still need to contact the retailer the card was originally purchased from."


Take care!

1 reply
Question marked as Top-ranking reply

Mar 10, 2019 7:05 AM in response to Najashi


Hello Najashi,


Thank you for using Apple Support Communities! I understand that you're encountering an error when attempting to redeem a Gift Certificate in the iTunes Store.


The following support article provides some troubleshooting steps to try for this issue:


If you can't redeem your App Store & iTunes Gift Card, Apple Music Gift Card, or content code - Apple Support


If you need additional assistance redeeming your Gift Certificate, contact Apple Support using the link in this section:


"Get help from Apple Support

If you still can't redeem your card or code, or the code on the back of the card is completely scratched off, contact Apple Support. Apple Support can provide help, but you might still need to contact the retailer the card was originally purchased from."


Take care!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I tried to redeem my gift card . And it didnt worked , it says you the iTunes Store is unable to redeem gift certificates at this time . Not it’s been 8 hours since I bought my gift card .

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