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The itunes store is unable to process gift certificates at this time

I have this probleme : The itunes store is unable to process gift certificates at this time


When redeeming an iTunes gift card, please help

iPhone XS, iOS 16

Posted on Oct 16, 2022 4:49 PM

Reply
Question marked as Best reply

Posted on Oct 16, 2022 11:38 PM

1.

The itunes store is unable to process gift certificates at this time

See -> If you can't connect to the App Store, iTunes Store, or other Apple services

If you can't connect to the App Store, iTunes Store, or other Apple services - Apple Support

-> If you tried all of the above steps and you still can’t connect, contact Apple Support.

 

2.

See -> How to redeem your Apple Gift Card or App Store & iTunes gift card

How to redeem your Apple Gift Card or App Store & iTunes gift card – Apple Support (UK)

 

When redeeming a gift card, the amount will be credited to your (1) Apple ID balance and (2) you need to set your Apple ID balance as your default payment.


1.

See -> Check your Apple ID balance

Check your Apple ID balance – Apple Support (UK)


(2)

Change, add or remove Apple ID payment methods

Change, add or remove Apple ID payment methods – Apple Support (UK)


If you update your payment method or add funds to your Apple ID balance, It would take about 1 to 3 business days in order to process.

If you're still unable to update your payment method, Contact Apple Support.

1 reply
Question marked as Best reply

Oct 16, 2022 11:38 PM in response to H7cham

1.

The itunes store is unable to process gift certificates at this time

See -> If you can't connect to the App Store, iTunes Store, or other Apple services

If you can't connect to the App Store, iTunes Store, or other Apple services - Apple Support

-> If you tried all of the above steps and you still can’t connect, contact Apple Support.

 

2.

See -> How to redeem your Apple Gift Card or App Store & iTunes gift card

How to redeem your Apple Gift Card or App Store & iTunes gift card – Apple Support (UK)

 

When redeeming a gift card, the amount will be credited to your (1) Apple ID balance and (2) you need to set your Apple ID balance as your default payment.


1.

See -> Check your Apple ID balance

Check your Apple ID balance – Apple Support (UK)


(2)

Change, add or remove Apple ID payment methods

Change, add or remove Apple ID payment methods – Apple Support (UK)


If you update your payment method or add funds to your Apple ID balance, It would take about 1 to 3 business days in order to process.

If you're still unable to update your payment method, Contact Apple Support.

The itunes store is unable to process gift certificates at this time

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