The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
When I try to set up Apple Pay, something I had done on a previous IPhone, I receive an error that Apple Pay service are currently unavailable. Can someone please assist? There is money on my Apple Pay account that I cannot access.
iPhone X, iOS 12
Greetings CA0001,
Thanks for visiting the Apple Support Communities! I understand you're unable to set up Apple Pay on your iPhone as expected.
The following guide provides troubleshooting suggestions for when help is needed with adding cards to Wallet for use with Apple Pay: Get help adding cards to Wallet. Within the guide, you'll see how to verify that you're in a supported country or region for Apple Pay, eligible devices that are able to use Apple Pay, checking the System Status page, and more.
If additional assistance is needed, it would be helpful to know more details on the steps you're taking to set up Apple Pay when you receive the error message.
Kind regards.
Hello,
I have tried every step that was suggested in the link, however I am still having issues. I am attaching a screenshot of the error I receive when I try to set up Apple Pay.
I’m experiencing this also. No one at Apple wants to help or even acknowledge the issue. I opened a support case two weeks ago and they ran a diagnostic but I haven’t heard back from an engineer since. Zero updates and no timeline for a fix. And I have cash in my account that’s effectively frozen there. Apple is completely dropping the ball.
I opened a support case on the 30th. I was told by the 2nd I would have a response from the engineering team. So far I have not received anything. While I could reset my phone and see if that fixes the issue, that should not have to be an option if the app worked as it should.
Is there by chance an update on this issue?
Could Not Set Up Apple Pay Cash ERROR - Apple Community see my answer there
Apple Pay Services Unavailable?
