iTunes music

Hy i just renews my apple License for one year.i paid but it Didn t work. Just see it too late the email adresse was can soembody Help me what i can do now??

Posted on Mar 9, 2019 10:36 PM

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Question marked as Top-ranking reply

Posted on Mar 11, 2019 7:27 AM

Hello Grignoter,


Thank you for using Apple Support Communities! I see you received what appears to be a phishing email. It's important that your data and personal information is kept as secure as possible. To help ensure this, avoid clicking on any links or attachments in the email.


Here are some additional tips to help identify legitimate emails from the App Store or iTunes Store, and also what to do if you receive a phishing attempt:



As far as your recent purchase, I suggest taking a look at your purchase history to confirm your transactions:

See your purchase history in the App Store or iTunes Store - Apple Support


If you are encountering an issue with a previous purchase, could you provide more detail about what's happening? For instance:


  1. Was this an Apple Music subscription, iCloud storage renewal, or something else?
  2. Does the charge show in your purchase history?
  3. What happens when you try to use the app or service?


Cheers!

1 reply
Question marked as Top-ranking reply

Mar 11, 2019 7:27 AM in response to Grignoter

Hello Grignoter,


Thank you for using Apple Support Communities! I see you received what appears to be a phishing email. It's important that your data and personal information is kept as secure as possible. To help ensure this, avoid clicking on any links or attachments in the email.


Here are some additional tips to help identify legitimate emails from the App Store or iTunes Store, and also what to do if you receive a phishing attempt:



As far as your recent purchase, I suggest taking a look at your purchase history to confirm your transactions:

See your purchase history in the App Store or iTunes Store - Apple Support


If you are encountering an issue with a previous purchase, could you provide more detail about what's happening? For instance:


  1. Was this an Apple Music subscription, iCloud storage renewal, or something else?
  2. Does the charge show in your purchase history?
  3. What happens when you try to use the app or service?


Cheers!

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iTunes music

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