possible scam
i received an email from apple telling me my account has been temporarily disabled and its asking for credit card and bank account info. is this legit or a scam?
iPhone 6, iOS 12
i received an email from apple telling me my account has been temporarily disabled and its asking for credit card and bank account info. is this legit or a scam?
iPhone 6, iOS 12
Apple won't send you an email/text telling you your account is disabled or will be disabled. You will find out the next time you try to log in somewhere.
Apple will always address you by your name or the name they have on file for you, not Dear Customer, Dear Client or by using your e-mail address. The e-mail will be from @apple.com or @iTunes.com. E-mail addresses can be spoofed. You can go to Mail/View/Message/Show all Headers to see more. Apple e-mails will never contain an attachment. Apple will never request personal information such as Social Security numbers.
The only exception to the above I have noticed is if you order something from the Apple Store (apple.com), your receipt will be addressed to Dear Apple Customer. That is a receipt for a purchase you initiated.
Apple won't send you an email/text telling you your account is disabled or will be disabled. You will find out the next time you try to log in somewhere.
Apple will always address you by your name or the name they have on file for you, not Dear Customer, Dear Client or by using your e-mail address. The e-mail will be from @apple.com or @iTunes.com. E-mail addresses can be spoofed. You can go to Mail/View/Message/Show all Headers to see more. Apple e-mails will never contain an attachment. Apple will never request personal information such as Social Security numbers.
The only exception to the above I have noticed is if you order something from the Apple Store (apple.com), your receipt will be addressed to Dear Apple Customer. That is a receipt for a purchase you initiated.
It is a phishing attempt. Do not respond. Do not divulge any personal or financial information. You can use the address below to forward the suspect email message, as an attachment to Apple.
reportphishing@apple.com
The link below has information to help identify fraudulent emails.
https://support.apple.com/en-us/HT204759
possible scam