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Is this email fraud?

I received this email and clicked the request link but unsuccessful. Is this email really from Apple?


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[Image Edited by Host to Remove Personal Information]

Posted on Mar 11, 2019 1:09 AM

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Question marked as Best reply

Posted on Mar 11, 2019 1:21 AM

As you included sensitive information in the image and the Hosts have removed it for your own protection it's only possible to give general information.


Real emails from Apple will always address you by name, not 'Dear Customer' or similar or your email address. They will come from the apple.com domain (though this can be forged) - any other domain in the 'From' or in links (always check links by hovering the cursor over them before following them) indicates a scam.


If Apple have to suspend your account for security reasons they won't tell you, they will wait for you to find out and contact them. They will never ask you to 'verify' your account by entering your ID and password (which are what scammers are trying to get you to reveal).


Similarly with messages that someone else is accessing your account or invoices for purchases you haven't made: these are likelly to be scams. It's inadvisable ever to follow links in any email you don't expect: if you want to check purchases or your account status go directly to Apple's pages yourself.


If you want to post a suspected email it's better to post its content as text including the links (so they can be checked) but it's important to remove any personal data such as your email address.

1 reply
Question marked as Best reply

Mar 11, 2019 1:21 AM in response to Cancan251

As you included sensitive information in the image and the Hosts have removed it for your own protection it's only possible to give general information.


Real emails from Apple will always address you by name, not 'Dear Customer' or similar or your email address. They will come from the apple.com domain (though this can be forged) - any other domain in the 'From' or in links (always check links by hovering the cursor over them before following them) indicates a scam.


If Apple have to suspend your account for security reasons they won't tell you, they will wait for you to find out and contact them. They will never ask you to 'verify' your account by entering your ID and password (which are what scammers are trying to get you to reveal).


Similarly with messages that someone else is accessing your account or invoices for purchases you haven't made: these are likelly to be scams. It's inadvisable ever to follow links in any email you don't expect: if you want to check purchases or your account status go directly to Apple's pages yourself.


If you want to post a suspected email it's better to post its content as text including the links (so they can be checked) but it's important to remove any personal data such as your email address.

Is this email fraud?

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