All of sudden Mobile Data disconnected/removed. i have tried to contact Airtel to report this issue and Airtel failed to resolve this issue. It was working properly before 5 days back and i noticed " Watch " App is asking me to "Set up Mobile Data" . I have asked Airtel to deactivate services related to Data plan and activate the same back.
They haven't resolved this issue till now.. (11.3.2019) Any Leads
Apple Watch Series 4, watchOS 5
You will need airtel to remove your faulty watch’s configurations from its server in your profile. It might have got created due to their bug or your mistakes while configuring.
Dont worry. Call 121, ask for technical help from Apple Watch team for watch’s cellular setup. They will have you do below steps.
You will need airtel to remove your faulty watch’s configurations from its server in your profile. It might have got created due to their bug or your mistakes while configuring.
Dont worry. Call 121, ask for technical help from Apple Watch team for watch’s cellular setup. They will have you do below steps.
Hello,
Incase you have paired and unpaired your watch previously, you need call the airtel customer care who later will arrange a call back from back end team. Once you get a call back he or she will delete your previously paired data from Airtel system. Once that’s done you will need to wait for an hour then reset your iwatch. Once it’s reset the switch off your iPhone once then once restarted you will need pair your I Watch via Bluetooth and then switch your mobile hotspot sharing on and on your Iwatch switch on WIFI. Once this is done you can configure your Mobile Data on your IWatch
I had similar problem couple of days ago when my new Apple watch was paired to the iPhone but when I tried to enable cellular it was displaying the error message "unable to configure cellular plan". The ICCID under general, about was blank. I called Airtel and they took the request and escalated to the backend team. The support person from the the watch team at Airtel called me and gave the instructions, basically to unpair, switch of both devices, start the phone first, disable cellular data, then starting watch, etc,. and then pairing them again. I selected the watch to be new phone instead of restoring from a backup. It worked fine for me. Although Airtel solved my problem, this known issue and the solution should be kept on their website or a faster turnaround of less than 12 hours should be there.
Yes finally issue was resolved. you must keep on sending reminders to Support team until they resolve this issue. Other way
please unpair the watch and switch off iphone and iwatch for 10 min and try to pair it back. you must have proper mobile connectivity during pairing of iWatch.
Best of Luck
If you are Airtel user, write the problem to Appellate and Nodal officer of your State, they will help.
im using iphone 8, you should have infinity plan from Airtel which supports eSIM. please check this before activating
data plan in Apple iWatch. You should be able to get below prompt while you activate eSIM for iWatch.
If you are Airtel user, write the problem to Appellate and Nodal officer of your State, they will help.
https://www.airtel.in/mobile-appellate
https://www.airtel.in/mobile-nodal-officer
You have to google to find Appellate for other Network Providers.
Hi Vinay,
You have to talk to iWatch support team at Airtel (there is dedicated team available for iWatch) also send mail to Appellate team. as per my knowledge they may take 15 to 20 days to resolve this issue. I can suggest you to switch over to jio Network if they don't resolve with in time frame or if there is no response from Airtel support team.
Best Regards,
Muralidhar
I Was facing the same issue in airtel, U can Contact Airtel Nodal Team they will definately help you out
Mine got resolved. Contact airtel appellate team.
That was a huge mail which I had sent them.
Write them everything you have done so far. Write the problem to Appellate and Nodal officer of your State, they will help.
is your iWatch updated to Ver.6 ? Can you try to login airtel myaccount using your credentials ! Try to pair the watch when you get 4G Mobile Data (good signal strength). You should get Welcome Prompt messeage (Airtel Karanataka) when you try to pair iWatch.
Keep sending reminder to Airtel support team if you still face this problem.
Best Regards,
SVM
appellate.del@in.airtel.com
And try sending port out message too, coz after that they gonna take it very seriously 😅
Facing same issue with Apple watch 5. I am going to write to Airtel appellate team as suggested by others. As of now there is no news for support of Apple watch 5 on Airtel website.
Unable to configure Data plan-iWatch series 4
