Cannot Update Payment Method

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germond114 Author

Level 1

28 points

Cannot Update Payment Method

Apple ID site will not let me update my payment method. Why? Here is the screen shot of the pop up.

Please advise.

Posted on Mar 11, 2019 12:45 PM

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Answer 1

Best reply

germond114 Author

Level 1

28 points

Mar 11, 2019 1:10 PM in response to germond114

I was able to update the info via my iPhone.

FYI,

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Answer 2

germond114 Author

Level 1

28 points

Mar 11, 2019 1:07 PM in response to Kappy

Directions say go to iTunes. I'm not interested in iTunes errors. This is simply an apple ID update once I'm inside my Apple ID account. And we I did follow the link, there was nothing there regarding my issue. Have you seen and resolved this problem before? If so, my ears and eyes are open.

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Answer 3

Kappy

Level 10

361,741 points

Mar 11, 2019 12:50 PM in response to germond114

Read the error dialog and follow the directions.

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Cannot Update Payment Method

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