Airplay 2 sync issues

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Level 1

13 points

Airplay 2 sync issues

I’m having issues with Airplay 2 staying in sync between 2 (or more) speakers. There is a lag that varies between 0 and 1 second which is very annoying since there are places where one could hear both speakers at the same time.

I’m AirPlaying from an iPhone8 and to a Sonos Play 5 and a Denon AVRX-4400H AV Receiver. The sources include the Spotify app and the Deezer app. I haven’t tested it extensively using Apple Music.

All devices are on the same 2.4 ghz network (I used 2.4 because I don’t think Sonos can go to 5.8 - I’ve also tried it with the Denon on the 5.8 and the Sonos on the 2.4).

Also somewhat frustrating and perhaps telling the Apple doesn’t have a support topic for Airplay or Airplay 2 (that I could find).

Ang ideas?

Anh ideas?

iPhone 8, iOS 12

Posted on Mar 12, 2019 10:29 AM

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Answer 1

Best reply

raina_b22

Community Specialist

Mar 14, 2019 6:47 AM in response to SomeGuy917

SomeGuy917,

The following article has some helpful steps which may help:

If you can't use AirPlay or mirror your device's screen - Apple Support

"If your content gets interrupted or your network lags

If you have a weak Wi-Fi signal or interference from a nearby device, like a microwave or baby monitor, try the following:

Make sure that you use the recommended settings for your Wi-Fi router.
Move or turn off other devices that might cause interference.
If you're trying to AirPlay to Apple TV, try connecting your Apple TV directly to your router with an Ethernet cable instead of using Wi-Fi.

Your AirPlay connection might get interrupted when you lock your device, put it to sleep, or switch to a different app.

If you still can’t use AirPlay after trying these steps, contact Apple Support."

Take Care.

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Answer 2

Joseph_S.

Community Specialist

Mar 13, 2019 8:44 AM in response to SomeGuy917

Hello SomeGuy917,

Thank you for using Apple Support Communities!

I understand from your post that you have a delay when using AirPlay 2 and your iPhone 8 with 3rd party speakers. Make sure that you have devices that meet the system requirements for using AirPlay 2 as described in the article below:

AirPlay system requirements - Apple Support

If all of the devices you are using meet these requirements and the issue persists, please let us know so we can further assist you.

Best Regards.

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Answer 3

SomeGuy917 Author

Level 1

13 points

Mar 13, 2019 6:07 PM in response to Joseph_S.

Joseph_S,

The speakers are of course Airplay 2 enabled.

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Airplay 2 sync issues

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