Out of the blue, AirPlay not longer working with Sonos.

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Eos2022 Author

Level 1

6 points

Out of the blue, AirPlay not longer working with Sonos.

Two hours ago I was happily listening to a podcast via Apple app and then, out of the blue, AirPlay is not connecting anymore. I can only play through the Sonos app. It seems to be an issue since the latest update iOS16.1.2

I use an iPhone 13 mini and an iPad. I have restarted all my devices, deleted and reinstalled the Sonos app, nothing helps. The recent update really stuffed things up. It’s definitely not my device as all iOS devices in the household (three iPhones, two iPads, two MB Air) have stopped working through AirPlay. It’s Apple. Or Sonos. Or both.

Though I very much doubt it’ll work, I am now considering a hard reset of the speaker (Ikea Symfonisk Picture Frame) but before I do so, are there any other tricks I could try?

I don’t want to use the Sonos app for my music. I pay Apple. And I want to be able to see the lyrics of songs. Not possible with Sono. Very disappointing.

On a Sonos forum it was suggested to switch the off the ‘Private WiFi Address’ but, unfortunately, it did not do the trick for me.

Suggestions on how to fix this very welcome!

Posted on Nov 30, 2022 9:33 PM

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Answer 1

Best reply

htpollak

Level 1

12 points

Feb 28, 2023 4:59 PM in response to sk_29

Chiming in as well. Whatever the update that Sonos made a couple months ago has drastically effecting how well it works with Music app. Incredibly frustrating....

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Answer 2

Morcor

Level 1

18 points

Dec 19, 2022 12:59 PM in response to Eos2022

I’ve had the same problem. I can no longer airplay from the music app on my iPhone to my Sonos amp, only via the sonos app.

I temporarily got it working after turning off my sonos amp and reinstalling the sonos app, but it’s stopped working again. Has anybody found a permanent fix yet?

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Answer 3

sk_29

Level 1

13 points

Feb 21, 2023 1:16 AM in response to Eos2022

Mine gets stuck on spinning. It only works if I restart my iPhone and then it’ll connect. This has been a problem for months. Wouldn’t be surprised if Apple introduced the bug to influence people to buy the Homepod

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Answer 4

Eos2022 Author

Level 1

6 points

Dec 19, 2022 6:32 PM in response to Morcor

Hi,

Reinstalling the app didn’t help here either. As mentioned above, unplugging and switching off both the router and Sonos speaker, waiting a couple of minutes and start again fixed it for all in the household (my husband and son also couldn’t play music anymore with iPhone). Haven’t had any issues since. If all else fails, start the chat on the Sonos website. It will tell you there is no agent available but that’s not entirely true. If the bot can’t help you, you will be transferred to an agent. Or at least, that was my experience. It’ll take a bit of your time but in my case it was time well spent.

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Answer 5

ppywong

Level 1

4 points

Jan 2, 2023 10:43 AM in response to Tgray

Yes. Also the same problem since updating to newest OS and Home infrastructure.

The solution worked for 5 minutes where I removed affected Sonos items from the system and readd. But that can’t be the solution as it breaks again after a few minutes.

any bright ideas?

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Answer 6

donsmy

Level 1

8 points

Mar 24, 2023 5:32 PM in response to Eos2022

sonus sucks!!! that's why it doesn't work!! I got three sonus speakers as a gift and i hate them!! i want to take a hammer to them!! i found a bluetooth speaker on the street one morning when i was taking a walk and it works better than this sonus junk!! what a great company strategy....make sure it doesn't work with the most popular mobile device in the world - that will work for sure.

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