Microsoft Outlook Report Error - KERN_INVALID_ADDRESS (0x0000000000000000)

Outlook and all other MS applications are crashing. Error is below


Already tried:

Reboot

Updating Mac OS

Updating MS Office

Outlook Reset tool



Microsoft Error Reporting log version: 2.0


Error Signature:

Exception: EXC_BAD_ACCESS

ExceptionEnumString: 1

Exception Code: KERN_INVALID_ADDRESS (0x0000000000000000)

Date/Time: 2019-03-12 18:21:07 +0000

Application Name: Microsoft Outlook

Application Bundle ID: com.microsoft.Outlook

Application Signature: OPIM

Application Bitness: x64

Application Version: 16.16.7.19021001

Crashed Module Name: mso99

Crashed Module Version: 16.16.7.190210

Crashed Module Offset: 0x0000000000021ab6

Blame Module Name: mso99

Blame Module Version: 16.16.7.190210

UnsymbolicatedChecksum: FA4DBFDEDB1ECCDA29EC2FD8B06D1F9D

Blame Module Offset: 0x0000000000021ab6

StackHash: 728583b1ff983970-SB_1_bk

Application LCID: 1033

Extra app info: Reg=en Loc=0x0409

Build Type: SHIP

Crashed thread Stack Pointer: 0x_0000700004432aa0

Audience: Insiders

AudienceGroup: Insiders

AudienceChannel: CC

NotebookContext: 0;11

Crashed thread: 6



TimeFromLaunch: 0 hours, 0 minutes, 0 seconds

CrashedSessionDuration: 0

Total errors on this client: 55

CrashedApp_Virtual_Memory_Size_MB: 5327.976

CrashedApp_Resident_Memory_Size_MB: 117.1875


MacBook Pro 13", macOS 10.14

Posted on Mar 12, 2019 11:29 AM

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Question marked as Top-ranking reply

Posted on Mar 12, 2019 6:26 PM

Thank you for the reply. I tried that before posting with no luck. Turns out it was the Webex plugin. Had to uninstall Outlook and then reinstall.

Works now.


Good computing LunaJanes ! Thanks for your feedback.

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Microsoft Outlook Report Error - KERN_INVALID_ADDRESS (0x0000000000000000)

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