I changed the password of my Apple ID and I am still not able to connect to it in System Preference on my MacBook. I am able to connect online, on my phone, but for some reason I can't connect on System Preference. May be a dumb question, but are there characters in the password that may not be accepted when logging in to my Apple ID in System Preferences?
Thanks in advance!
Best,
MacBook Pro 13", macOS 10.13
If it was a problem with characters, you should be getting the same error everywhere.
Try setting up another admin user account to see if the same problem continues. Please post back on whether or not this worked. Also try the Safe Mode. Please post back on whether or not this worked.
Isolating an issue by using another user account
If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor. Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown.
Etrecheck – System Information
If the log won’t post, try posting it in Pastebin and provide a link in a reply Pastebin
If it was a problem with characters, you should be getting the same error everywhere.
Try setting up another admin user account to see if the same problem continues. Please post back on whether or not this worked. Also try the Safe Mode. Please post back on whether or not this worked.
Isolating an issue by using another user account
If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor. Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown.
Etrecheck – System Information
If the log won’t post, try posting it in Pastebin and provide a link in a reply Pastebin
Apple ID not connecting in System Preference despite having changed the password
