Touch ID

hi,

i just got the battery in my iPhone 7 replaced in Prague as it wouldn’t turn on and it’s capacity the last time I checked was 79%. Now that my phone is working fine usage wise, I’m having problems with Touch ID. it says “unable to complete Touch ID setup. Please go back and try again” and the “add fingerprints” feature is grayed out. I’ve seen many other problems like this in the support community but no solutions.

Posted on Mar 14, 2019 10:01 AM

Reply
1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Touch ID

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.