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iPhone Touch ID not working on SE 2020 after non-apple battery installed

repair person installed non-Apple battery in iPhone SE 2020 and now Touch ID is not working

iPhone SE, iOS 15

Posted on Oct 15, 2021 4:16 PM

Top-ranking reply

Lawrence Finch

Level 10

214,356 points

Posted on Oct 15, 2021 5:11 PM

It has nothing to do with the battery, and everything to do with an incompetent repair. Replacing the battery should not break Touch ID unless something else was damaged in the repair process. The repair person owes you a replacement phone, as there is no way to repair a broken touch sensor.

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iPhone Touch ID not working on SE 2020 after non-apple battery installed

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