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airdrop keeps turning off itself

my ipad pro's airdrop keeps turning off itself, and even if i changed the setting, the files still wont go through, and it will goes back to off mode once i exited "general control" page. i have to always restart to get it to "everyone" mode. how can i fix the problem without having to restart all the time? thanks

iPad Pro, 12

Posted on Mar 14, 2019 2:45 PM

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Question marked as Top-ranking reply

Posted on Mar 16, 2019 7:56 AM

Hello and welcome to Apple Support Communities, slingsabi.


If I understand your post correctly, you are having trouble getting your AirDrop settings to stay as you'd prefer them. I’d like to help.


Try turning AirDrop, Bluetooth, and Wi-fi off and back on. Then make sure that your personal HotSpot is turned off.


Then follow the steps in this article:


Use AirDrop on your iPhone, iPad, or iPod touch


Let us know if that resolves this issue for you. 


Thanks for using the Apple Support Communities. Take care.

1 reply
Question marked as Top-ranking reply

Mar 16, 2019 7:56 AM in response to slingsabi

Hello and welcome to Apple Support Communities, slingsabi.


If I understand your post correctly, you are having trouble getting your AirDrop settings to stay as you'd prefer them. I’d like to help.


Try turning AirDrop, Bluetooth, and Wi-fi off and back on. Then make sure that your personal HotSpot is turned off.


Then follow the steps in this article:


Use AirDrop on your iPhone, iPad, or iPod touch


Let us know if that resolves this issue for you. 


Thanks for using the Apple Support Communities. Take care.

airdrop keeps turning off itself

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