iPad factory reset without Apple-ID
Inherited an iPad 16Gb. Trying to reset it but need Apple-ID & PW from deceased owner. Nobody seems to know it. How can I complete this full reset without?
Inherited an iPad 16Gb. Trying to reset it but need Apple-ID & PW from deceased owner. Nobody seems to know it. How can I complete this full reset without?
Take the device, the original purchase receipt with the serial number, a copy of the death certificate, a copy of the will or a document that shows you inherited it, and a photo ID to the nearest Apple Store.
or contact Apple ID Support. They will need to see the original purchase receipt/paperwork also.
Apple Support by e-mail or chat Select your device, Battery, Power and Charging, then Power adapter not working to get a chat option.
Or fill out and submit this form.
Take the device, the original purchase receipt with the serial number, a copy of the death certificate, a copy of the will or a document that shows you inherited it, and a photo ID to the nearest Apple Store.
or contact Apple ID Support. They will need to see the original purchase receipt/paperwork also.
Apple Support by e-mail or chat Select your device, Battery, Power and Charging, then Power adapter not working to get a chat option.
Or fill out and submit this form.
You are welcome. You can try using the death certificate, but normally Apple requires the original purchase receipt to prove the device isn't stolen.
Again, thank you.
I'll ask a copy of the death cert, and go to an Apple store to see if they can help me out.
Would be a waste if it can't be solved. Another piece of waste to the electronics waste pile :-(
Eric, thanks for the quick response.
There's NO purchase receipt, and NO will involved. It was just given to me.
But I can provide a copy of the death cert of the deceased owner.
You are welcome.
iPad factory reset without Apple-ID