Hey! I have MacBook Pro and sometimes mouse starts not to respond and then all the screen suddenly crashes for a moment. And then the only way is to restart my computer to make it work again properly. What could be the reason and the solution to this problem? Thank You!
MacBook Pro 13", macOS 10.14
You do not say what exact Mac /model / year this is—
This could be a RAM issue or GPU issue.
You can Try resetting NVRAM/PRAM http://support.apple.com/kb/ht1379
But I would not be overly optimistic here.
In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test and ask specifically for the VST (Video Systems Test)
Make an appointment —
https://www.apple.com/retail/geniusbar/
https://checkcoverage.apple.com/
https://support.apple.com/my-support
https://support.apple.com/en-lamr/aasp-program
From iOS online Genius Bar appointment:
https://itunes.apple.com/us/app/apple-support/id1130498044?mt=8
MacBook Pro screen crashes
