spotify not playing music

Hi All. I have a problem with Spotify app on iMac.


It will load up and look normal but will not play music. Can press play button and will turn green to show selected but nothing more....


Any help appreciated.


Have tried clean install of app already.


Thanks


Paul

Posted on Mar 16, 2019 4:41 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 17, 2019 10:45 AM

Solved!


Hi dialabrain


I followed some instructions on 'you tube' for this problem which for an IMAC are:


1). From finder menu click 'go to folder'

2). enter text: /private/etc/hosts. and click go

3). Copy 'hosts' file to desktop

4). Open file and delete any lines which include the word Spotify

5). I then copied the 'hosts' file back from desktop back to original location


Spotify now works as normal. 

10 replies
Question marked as Top-ranking reply

Mar 17, 2019 10:45 AM in response to dialabrain

Solved!


Hi dialabrain


I followed some instructions on 'you tube' for this problem which for an IMAC are:


1). From finder menu click 'go to folder'

2). enter text: /private/etc/hosts. and click go

3). Copy 'hosts' file to desktop

4). Open file and delete any lines which include the word Spotify

5). I then copied the 'hosts' file back from desktop back to original location


Spotify now works as normal. 

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spotify not playing music

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