Only showing numbers and not names in contact book with exact numbers when receiving calls.
On eSim with caller ID subscribed with M1. Running iOS 12.1.4 and latest carrier settings.
Reset settings, network reset done.
Tried soft and hard reset.
Disabled and enabled iCloud Contact sync.
Tried adding new contacts with and without country code.
Unable to toggle off “show my caller ID” in settling as it was grey out.
please help!
iPhone XS Max, iOS 12
Hello Netvamp!
Thanks for reach out to the Apple Support Communities. I see you’re encountering an issue with the Caller ID on your eSIM. You’ve done a great job troubleshooting so far. Based on the information you’ve provided, that the Caller ID setting is greyed out, tells us that this is a setting which is managed through your carrier. Be sure to reach out to M1 and verify that all settings are correct in their system. This article will help you locate their contact information if you need it: Find wireless carriers that offer eSIM service.
Cheers!
Caller ID not showing on IPhone XS MAX
