You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Call any of my stored contacts now says "the number is not recognised"

If I call one of my contacts stored on my iPhone XS, it says "the number is not recognised", but if I dial the number using the keypad, it works fine.


Until last week it was working fine and my contacts have been stored and used for years. with full country code.


Can anyone suggest what might have changed?

Posted on Jan 12, 2022 2:37 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 12, 2022 4:23 AM

Spaces, Hyphen or Parentheses in a Phone number depends on the International prefix


Watch the GIF below. Note here only numbers are being input, but Spaces, Hyphen or Parentheses are added by iPhone automatically


iPhone 6 iOS 12




1 reply

Call any of my stored contacts now says "the number is not recognised"

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.