iMessage and FaceTime error occurred during activation/authentication

Question

Level 1

8 points

iMessage and FaceTime error occurred during activation/authentication

have tried numerous ways and yet still can't seem to log onto iMessage and FaceTime and I'm trying to contact Apple support at https://getsupport.apple.com/ and tell them the story about the troubleshooting steps that I have already performed so they transfer my case to a level 2 engineer and yet still I can't... my country is not even on the support list even though 75% population uses apple products

MacBook Pro 13", macOS 10.13

Posted on Mar 17, 2019 3:13 PM

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Answer 1

John Galt

Level 10

156,122 points

Mar 19, 2019 11:51 PM in response to wilfred229

Please read If you get an error when trying to activate iMessage or FaceTime and If you can't sign in to your iMessage account or FaceTime on your Mac.

FaceTime is not available in all countries or regions.

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Answer 2

wilfred229 Author

Level 1

8 points

Mar 30, 2019 4:15 AM in response to John Galt

c'mon this is not my first time using an apple product & do you know the number of people using apple products in my country ?... if you don't know the solution to the problem don't just get up and type anything!!! & besides i have tried those solutions you gave long time but nothing... i just need be connected to level 2 engineer not some try and error solutions cause i have tried them all

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