I press the buttons on the remote but nothing happens it just stays on the home screen

I have Apple TV with the silver remote. It turns on and everything looks fine the light on the box flashes when I press the buttons on the remote but nothing happens it just stays on the home screen. I did all the shortcuts, holding done the menu button and down, menu and left/right and changing the battery bit nothing seems to work. How do I fix this?


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Posted on Mar 18, 2019 6:17 AM

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Posted on Mar 18, 2019 3:37 PM

Try a restore to factory settings. That should bring it back if the misbehavior is in software.

Reset or restore your Apple TV to its factory settings - Apple Support

Note: you will lose all settings by doing this, and have to start over as new.

5 replies

Mar 18, 2019 7:34 AM in response to Winem5

If your Apple TV remote isn’t working - Apple Support (second half of the page)

Unlink and then link again as described in the support document. That solved similar issues for others. Unlinking doesn’t have to be done with the previous remote (in case of replacement).


If the status light flashes when using the remote, then the Apple TV is receiving its signal. It will only listen to the linked remote though, not other signals that it may receive.

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I press the buttons on the remote but nothing happens it just stays on the home screen

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