iMessage and Facetime Activation Errors

After repeated attempts, over several days, unable to activate iMessage and FaceTime on my 2017 MacBook Air 13" running Mojave version 10.14.3. Can access internet and other Apple applications with my Apple ID and password. Have followed "If you can't sign in to iMessage account or FaceTime on your Mac" and "If you get error when trying to activate iMessage or Facetime" guidances to no avail. Message on attempts to activate iMessage: "an error occurred during authentication." Message on attempt to activate FaceTime: "an error occurred during activation, try again." Any advice and guidance to identify and resolve my problems greatly appreciated!

MacBook Air 13", macOS 10.14

Posted on Mar 18, 2019 9:04 AM

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Question marked as ⚠️ Top-ranking reply

Posted on Mar 19, 2019 12:05 PM

Hello boalfaro,


Thanks for using the Apple Support Communities!


I see from your post that you've tried several methods to get iMessage and FaceTime to activate but these services are still having an issue.


If you've tried every thing recommended in the article If you get an error when trying to activate iMessage or FaceTime, the next step will be to contact Apple Support.


Kindest Regards.

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Question marked as ⚠️ Top-ranking reply

Mar 19, 2019 12:05 PM in response to boalfaro

Hello boalfaro,


Thanks for using the Apple Support Communities!


I see from your post that you've tried several methods to get iMessage and FaceTime to activate but these services are still having an issue.


If you've tried every thing recommended in the article If you get an error when trying to activate iMessage or FaceTime, the next step will be to contact Apple Support.


Kindest Regards.

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iMessage and Facetime Activation Errors

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